Commercial Insurance
Protection for injury, illness, disability and death
Accidents and illness bring costs you can't plan for — medical expenses, rehabilitation, lost wages, reduced productivity. Personal accident and illness cover steps in when you can't work.
What does it cover?
This cover pays out for your income loss regardless of whether the illness or injury was work-related. That's what sets it apart from workers compensation.
- Accidental injuries — Cover if you're injured doing your job — including a motor vehicle accident. Excluded where alcohol or drugs played a role.
- Illness — Cover when a health condition stops you working and you need help managing daily tasks at home.
- Disability — Some policies cover temporary or permanent disabilities that stop you earning a living.
- Death — A one-time lump-sum payment to your beneficiaries for accidental or illness-related death.

Types of accident & illness insurance
- Income Protection — Regular payments to replace income lost through illness or accident.
- Trauma Insurance — A lump-sum payment for critical illnesses such as stroke or heart attack.
- Total & Permanent Disability — A lump-sum payment if you're permanently disabled by accident or illness.
- Accidental Death — A lump-sum payment to your listed beneficiaries in the event of accidental death.
From our clients
“Our dealings with KeyInsure have always been very friendly and helpful, also very quick response and professional advice. Pretty sure they save us money on our insurances also. Thank you.”
Who needs this cover
Personal accident and illness cover is for people whose income stops when they cannot work, and who are not covered by workers compensation.
- Sole traders and self-employed tradespeople
- Contractors and consultants working for themselves
- Partners and working directors not covered by workers compensation
- Professional and semi-professional sportspeople
- Volunteers and community group members
- Business owners who want cover for key people
What affects your premium
Personal accident premiums depend on the person and the benefits chosen.
Occupation
Manual and higher-risk occupations are rated above office-based work.
Age and health
Age affects the premium; some policies ask about pre-existing conditions.
Benefit amount
The weekly benefit you insure, usually a percentage of your income.
Waiting and benefit periods
A longer waiting period before benefits start lowers the premium; a longer benefit period raises it.
Cover scope
Injury only, or injury and illness; on the job only, or around the clock.
Claims history
Past claims — yours and, in some cases, the industry’s — affect what insurers offer.
Common questions
Why personal accident & illness cover matters
It's crucial for contractors and sole traders who aren't covered by workers compensation. Time away from work hits your income directly — and cover can apply around the clock, on and off the job, so you can focus on getting better.
How is this different from income protection?
Income protection is a life-insurance product that typically pays for longer periods and is medically underwritten. Personal accident and illness is a general insurance policy with shorter benefit periods and simpler application. Which suits you depends on your circumstances.
What is a waiting period?
The number of days after an accident or illness before benefits start. Choosing a longer waiting period reduces the premium.
Are pre-existing conditions covered?
Generally not, unless the policy specifically accepts them. Disclose any conditions when applying so there are no surprises at claim time.
Does it cover me while playing sport?
Many policies cover recreational sport; professional sport and some high-risk activities are usually excluded or need to be declared.
Related cover
Ready when you are
General advice only. Consider the relevant PDS & TMD before acquiring any product.